This App (the “App”) is owned and operated by BetterBetterLife., with its contact email at support@betterbetter.life. The use of the App and the content and information available in the App (the “Services”) is subject to acceptance and compliance with this Privacy Policy (the “Policy”). The terms “you”, “your”, “user” and “users” refer to all users of the App.
We reserve the right to make changes to this Policy at any time and for any reason. Such changes will take effect on the date they are posted.
1. COLLECTION OF PERSONAL DATA
We may collect your personal data in a variety of ways. The information we may collect through the App depends on the content and materials you use and includes: 1.1. Personal Data 1.1.1. We collect and store any personal data related to your App profile that you voluntarily provide to us when you register or continue to use the App: First and last name Nickname Email address Date of birthday Demographic location Time zone Photos uploaded 1.2. Derived data and uploaded media 1.2.1. Data is automatically collected by our servers when you use the App, such as your native actions that are integral to the App, actions taken when you create records, edit records and upload media to the App. For this reason, we may also request access to your device’s photo or camera to upload your media to the App. All media uploaded in this way will be collected and stored on our servers. If you wish to change our access or permissions, you can do so in your device’s settings. 1.3. Facebook permissions 1.3.1. The App may – if you choose to log in with Facebook – access basic information about your Facebook account, including your name, email, gender, birthday, current city and profile picture URL, as well as other information you choose to disclose. We may also request access to other permissions related to your account, such as friends, check-ins, and likes, and you may choose to grant or deny access to each individual permission. 1.4. Social media data 1.4.1. Information about users from social networking sites such as Facebook, including your name, social network username, location, gender, date of birth, email address, profile picture and public contact details if you connect your account to these social networking sites. This information may also include the contact information of anyone you invite to use or join the App. If you want to change our access or permissions, you can do so in your device settings. 1.5. Location Data 1.5.1. We may ask you to access or allow and track location information from your mobile device, either continuously or when you are using the App, in order to provide location-based services. If you want to change our access or permissions, you can do so in your device settings. 1.6. Access to your mobile device 1.6.1. We may ask you to access or enable certain features from your mobile device, including reminders for your mobile device and other features. If you want to change our access or permissions, you can do so in your device settings. 1.7. Mobile Device Information 1.7.1. Device information such as mobile device identification number, model and manufacturer, operating system version, phone number, country, location and other data you choose to provide. 1.8. Push Notifications 1.8.1. We may ask you to send us notifications relating to your account or App. To opt out of receiving these types of communications, you can turn them off in your device settings. 1.9. Contest, giveaway and survey data 1.9.1. Personal and other information you may provide when entering contests or giving away gifts and/or responding to surveys.
2. THE LEGAL BASIS, PURPOSE AND DURATION OF THE PROCESSING OF YOUR PERSONAL DATA
2.1. Accurate information about you enables us to provide you with a seamless, efficient and personalised experience. We process personal data on the basis of and in the context of the performance of legal obligations, the contractual relationship between us, the consent given by you, the protection of the interests of data subjects or another natural person, the performance of a task carried out in the public interest and our legitimate interests. We may process personal data for the following purposes:
Creating a personal profile to make future visits to the App more personalized.
Collecting and analysing usage and trends to improve your experience with the App.
Notification of App updates.Requesting feedback and contacting you about your use of the App.
Improving our Website and Services (we are constantly trying to improve the App and Services based on your feedback).
Sending promotional and marketing emails about new products, special offers or other information that we think may be of interest using the email address you have provided.
Scientific, research, development and creative activities (especially in the field of artificial intelligence) in which we cooperate with scientific and educational institutions.
We will also require you to link your iTunes account, Apple Pay account or Google Pay account to our App if you wish to purchase any of our advanced services. This does not give us access to your credit card or banking information, but it is necessary for us to process your purchases / subscriptions.
All personal information will be stored locally and will not be uploaded to our servers, ensuring the highest level of security.
2.2. We process your personal data during our contractual relationship and for the necessary period after the end of the contractual relationship (this period conforms to the relevant laws and regulations). If there is no longer a purpose for processing certain personal data, this data will be deleted.
3. HANDLING YOUR PERSONAL DATA
3.1. We value your privacy and do not share your personal data with any third parties except as provided in this Policy. Personal data may be shared in the following instances:
3.2. Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.
3.3. Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
3.4. Third-Party Partners: We may share your information with our third-party partners to offer you certain products, services, or promotions.
3.5. With your consent: Upon informing you about the recipient’s information and obtaining your consent, your personal information may be disclosed for other purposes.
4. TRACKING TECHNOLOGY
4.1. Cookies and Web Beacons
4.1.1. If you give us your explicit consent, we may use cookies, web beacons, tracking pixels and other tracking technologies in the App to help us personalise the App and improve your experience. For more information about how we use cookies, please see our Cookie Policy posted on the App, which is incorporated into this Privacy Policy.
4.2. Website Analytics
4.2.1. We may also partner with selected third-party vendors such as Google Analytics, Facebook Business Manager to enable tracking technologies and remarketing services on the App using first party and third-party cookies to, among other things, analyse and track user usage of the App, determine the popularity of certain content, and better understand online activity. Based on and subject to your consent to the processing of your personal data, you authorize us to provide third parties with the information we provide to them through tracking technologies in accordance with Article 4 of this Policy. We encourage you to read their policy and contact them directly for answers to your questions. We do not send personal information to these third-party vendors. However, if you do not wish to have any information collected and used by tracking technologies, you may visit the third-party vendor or the Network Advertising Initiative’s opt-out tool or the Digital Advertising Alliance’s opt-out tool.
4.2.2. You should be aware that obtaining a new computer, installing a new browser, upgrading an existing browser, or deleting or otherwise changing your browser’s cookies may also delete certain cookies, add-ons, or opt-out settings.
5. THIRD PARTY TOOLS
5.1. The App may contain links to third party websites and applications of interest to us, including advertisements and external (e.g. payment) services that are not linked to us. Once you use these links to leave the App, this Policy does not apply to any information you provide to these third parties and we cannot guarantee the security and privacy of your personal information. Before visiting and providing any information on any third-party website, you should inquire about the privacy policies and practices (if any) of the third party responsible for that site and should take such steps as you deem necessary to protect the privacy of your information. We are not responsible for the content or the privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from the App.
6. SECURITY OF YOUR INFORMATION
6.1. We use administrative, technical and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other misuse. Any information posted online is susceptible to interception and misuse by unauthorized parties. We are not responsible for such unauthorized third-party interference and its consequences.
7. UNTRACKING CONTROLS
7.1. Most web browsers and some mobile operating systems include a Do-Not-Track (the “DNT“) feature or setting that you can activate to signal your privacy preferences so that your online browsing data is not tracked and collected. No uniform technology standard for the recognition and implementation of the DNT signals has been finalized. For this reason, we do not currently respond to the DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If an online tracking standard is adopted that we must follow in the future, we will notify you of that process in a revised version of this Policy.
8. OPTIONS REGARDING YOUR INFORMATION
8.1. Account Information
8.1.1. You can review and change your personal information by logging into your profile through the Site or App and visiting your profile page or account settings page.
8.1.2. You may also email us at support@betterbetter.life to request access to, correct or delete any personal data you have provided to us. We may not be able to delete your personal data, except that we will also delete your user account. We also cannot comply with a request to amend information if we believe that the amendment would violate any law or legal requirement or cause the information to be inaccurate.
8.1.3. Upon your request to terminate your account, we will deactivate or remove your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist in investigations, enforce our terms of use and/or comply with legal requirements.
8.1.4. When we receive a request for termination or deletion, any data that is deemed non-critical for the above will be retained for a maximum of 30 days, during which time we will ensure that such data is completely deleted from all databases and backups.
9. Data Retention and Deletion
9.1. Betterbetterlife retains personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a potential for litigation in respect to our relationship with you. (this period conforms to the relevant laws and regulations)
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances, you can ask us to delete your data: see the section on “OPTIONS REGARDING YOUR INFORMATION” for further information. In some circumstances, we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
10. Data Protection Rights
10.1. Under certain circumstances, you have rights under data protection laws in relation to your personal data. These may include the right to:
Request access to your personal data.
Request correction of the personal data that we hold about you.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request the transfer of your personal data to you or to a third party.
Withdraw consent at any time where we are relying on consent to process your personal data.
If you wish to exercise any of the rights set out above, please contact us at support@betterbetter.life.
11. Changes to Our Privacy Policy
11.1 It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the App’s main page. The date the privacy policy was last revised is identified at the top of the page.
12. Contact Us
12.1 For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at support@betterbetter.life.
13. Your Consent
By using this App, you consent to our processing of your personal data in accordance with this Privacy Policy.